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GOV’T BLACKLISTS 32 LOCAL ‘BALIKBAYAN’ BOX FORWARDERS

18 Comments 02 November 2012

GOV’T BLACKLISTS 32 LOCAL ‘BALIKBAYAN’ BOX FORWARDERS

THE Department of Trade and Industry (DTI) has blacklisted 32 local cargo forwarders and their 28 foreign counterparts following rising complaints of undelivered balikbayan boxes.

The DTI on Oct. 16 identified the following local freight forwarders as having no accreditation with the department’s Philippine Shippers Bureau, and as having been the subject of complaints on undelivered packages:

-         2GO Express Inc.;

-         Aerosend

-         Alas Cargo Phil

-         Associated Consolidation Express

-         Dausan International Forwarder

-         FACF Parcel Delivery

-         FRS Philippine Freight Services Inc

-         International Cargo Forwarder

-         J.J. Transglobal Brokerage

-         JAR Cargo Forwarders

-         Mail Plus Cargo Carriers

-         Manila Broker

-         Maru Cargo Logistics Phil

-         R&M Cargo Services

-         Rodah Cargo Manila

-         South Atlantic Cargo Inc

-         Trico International Forwarding (Phils) Inc

-         VCG Customs Brokerage

The following companies, while accredited, have been blacklisted and subject to DTI show cause orders because of complaints on undelivered balikbayan boxes:

-         D’ Winner Logistics Phil. Inc

-         LCSN Express Movers Inc

-         MC Plus Inc

-         Transtech Global Phil Inc

-         Wide wide World Express Corp

On Oct. 31 the DTI blacklisted eight more Philippine firms:

-         ABS-CBN Global Cargo Corp

-         Gen Ex Cargo

-         Jonar Cargo

-         Joseph Glenn L. Galo

-         Pacific Logistics International Cargo

-         Pentfast

-         RDN Marketing & Cargo Forwarder

-         REN International Services

Accredited cargo forwarder RRG Freight Services, meanwhile, is now one of two companies that have been issued show cause orders by DTI-PSB due to complaints regarding balikbayan boxes.

The PSB also advised OFWs to stop doing business with the following foreign principal/cargo consolidators for reports of undelivered balikbayan boxes and other violations.

United Arab Emirates (UAE)

-         Al Rodah Marine Cargo

-         Cityline Cargo

-         Dagupan Cargo Packaging Services

-         Express Link Cargo Services

-         Smooth Express

United States of America (USA)

-         AAA Cargo Express Inc.

-         ABS-CBN Star Kargo

-         Aerosend

-         Alas Cargo

-         Associated Consolidations Express (ACE Cargo)

-         FRS Philippine Freight Services, Inc.

-         Shipping Express

Kingdom of Saudi Arabia (KSA)

-         Cargo Net Worldwide Services formerly FAL-World Express Cargo

-         Fil Asia Cargo Forwarders Philippines

-         Global Cargo

-         RJM Freight Cargo Forwarders

-         WRJ Freight Forwarders (A Division of Al-Zagel Cargo)

Singapore:

-         Hagibis Express Pte. Ltd.

-         Maru Cargo Logistics (s) LLP

Ireland:

-         Maharlika Enterprise Cargo Services

-         SCRL Cargo

Other countries:

-         Bayanihan Express in Kuala Lumpur, Malaysia

-         Dausan International Forwarder in Australia

-         Ford Cargo Internationaal (FCI) in Hong Kong

On Oct. 31 the DTI added six more foreign principals/consolidators to the blacklist:

-         Jasim Yaseen Al-Delam Air Cargo Services (Kingdom of Saudi Arabia)

-         Pacific Logistics International Cargo (Kuwait)

-         Philand Ynterlink Ltd (United Kingdom)

-         Pentagon Cargo Inc (United States of America)

-         REN International (United States of America)

-         Star Xpress Forwarders (United States of America)

“Overseas Filipino workers who will send their balikbayan boxes and their consignees in the Philippines should book their packages only with reliable and PSB-accredited freight forwarders and Philippine agents to ensure that their packages will reach their destinations,” said Victorio Mario Dimagiba, DTI-PSB director-in-charge, in a statement.

“Senders may verify the company name of the Philippine sea freight forwarder counterpart at www.dti.gov.ph, or they may visit our Philippine Consulate offices abroad,” he said.

Dimagiba said foreign principals and cargo consolidators overseas must have local counterparts that are accredited by the DTI-PSB if it is a sea cargo forwarder and the Civil Aviation Authority of the Philippines if an air cargo forwarder.

He also warned cargo senders from abroad against very low door-to-door rates that some foreign principals offer. “With low rates, they [foreign principals] do not have enough funds to bear the cost of transporting cargoes, and they fail to remit delivery funds to their Philippine freight forwarders, causing the shipments to be abandoned at the ports and not being delivered to consignees,” the DTI official said.

“For consignees in the Philippines who have not received their packages from freight forwarders, they may contact DTI (02-751-3330) or go to PSB office to file an immediate claim or complaint,” he added.

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18 Comments so far

  1. Teresa Tion Bernadas says:

    isa po ako sa sender ng cargo nuong May 13,2012 po ako ngpadala ng pakete ko.Sa Pacific Logistics International Cargo Kuwait.Ngayon ko lang po nabasa na isa pala sila sa blacklisted.kung ganoon po e bakit po hanggang ngayon e naka pag operate pa po sila.tatlo po kaming mgkaibigan na ngpadala sa kanila,diba sana ay ma close na yan sila.Ang laki po ng nabayaran ko.Lalo na yong tv.

  2. Teresa Tion Bernadas says:

    Paano ko po makuha yong cargo ko?Lahat po yon ay binili ko para namn makatikim yong pamilya ko.tapos ganyan lang pala ang mangyayari.

  3. admin says:

    Perhaps the Philippine Embassy or Consulate Office in your area can help you on this.

  4. Weng says:

    The contact number landline provided in KSA as contact for manila follow up is not yet assigned try calling 3835093 jonar cargo, the cell phone number provided if you call to ask what happened to the parcel sent is not answered please advise ofw not to subscribe to jonar cargo services

  5. lunelyn says:

    Gud day… I have a concern po yung husband kp nag padala po ng cargo last feb10 po alamost 3mons n po hindi.parin dumadating .. frm alkobar saudi arabia po galing at yung pina dalahan niya Phil arab cargo po.. sa yung nag iquire husband ko nasa manila na daw at yung.mayhawak daw sa manila mega top cargo daw po at hindi pa daw ni realese ng custom

    .. how true po ito.. pls help us po regarfing my concern

  6. leni nahinay rojo says:

    Isa po ako sa sender ng ace cargo Singapore last Nov.mag six months na po d pa nkatating ang box ko .ano po ang dapat naming gawin?

  7. May says:

    May tax pa po pa lng bbyaran kng ippada dto sa pinas?

  8. May says:

    KUNG MAG CCLAIM KMI NG PNDALA SA AMIN MAGBBYAD PA PALA NG TAX SA pndalahang cargo sevices?

  9. Rey says:

    Ako ay nag tatrabaho dito sa Abu Dhabi UAE
    Nag padala ako ng balikabayan box papuntang Cebu last April 14,2013 hanggang ngayon wlang dumating sa amin.
    Ang Pangalan na pinadalhan ko ay “GOLDEN BOX CORNER CARGO”
    Ano ba ang dapat gawin ko dito… pinagpaguran ko ang lahat tapos ganito lang ang magyayari.

  10. ningning palustre says:

    isa po ako sa mga nagpapadala ng cargo sa pacific logistic,at alam ko po na matagal cla magdeliver..kya di na po ako nagpadala doon..ngaun po ung pinsan ko my nakuhang gift certificate last october 2012 na 10kd lng each boxes kya napilitan kami na doon nlang magpadala pra makamura dahil 3 boxes ung ipapapacargo nmin..pero noong naipadala nmin saka ko nalaman na ung pacific logistic at TFCI or the filipino cargo international ay iisa pla..til now po hndi pa nadating ilang buwan na ang nakakalipas..everytime na tatawag kmi sabi darating na daw pero til now hndi pa..bakit nga ba pinapayagan pa yang mga ganyang company..dapat tinutupad nla ung mga nakalgay sa resibo nla..hndi nman nla pinaghirapan ung mga pinadala nmin..sa kuwait po yang cargo na yan at i hope n sana mabigyan ng parusa ang mga taong manloloko..hndi nmin alam kng ano na ang ginawa sa mga padala nmin kung ito ba ay binuksan na o kng ano na ang ginawa..sana po matulungan nyo kami na mapabalik asmin ung cargo.MR..JOHN PLS kng cau po ay tao makipag usap nman cau ng maayos sa client nyo hndi ung puro nlang pangako lagi nmang pako..sorry po ibalik nyo yang cargo nmin..salamat po..

  11. phenixoption says:

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  13. zai says:

    Kaya pla d nakakarating mga cargo… bat ganun??? pinaghirapan nila para mapasaya at mapadalhan taga pilipinas taz ganun ganun nlng….

  14. Ros8 says:

    Hala kawwa naman ang mga kabbayan natin subrang pag effort na makapag padala sa mga pamilya kahit subrang hirap mag ppackage at subrang pinag hirapan talaga pra lng ma share sa atin pamilya.pag katapos iba lng ang makkinabang wala talagang mga puso ang gumagawa niyan na hindi nila pinaparating sa pinapadalhan.subrang nakkalungkot na malaman na ganyan ang nangyayari na pla dilat ang mga mata ng ating pamilya na nag hhintay sa package un pla wala naman nang darating.im so blessed at naranasan kung mag padala sa akin mga anak ng balikbayan box sa pilipinas napakabilis at subok kung pinag katiwalan ang agent namin d2 sa PA.USA.at dun sa manila subrang honest sila at mainit-init pa ang balikbayan box pag kadating ng shipment kaagad na dndeliver sa bahay na walang bawas or kulang.and i proud and i wan to recomendation ang name na pinapadalhan ko ang MAGCOR INTERNATIONAL FORWARDERS CORP.ang bbait pa ng agent namin at dinadalhan aku ng free boxes tapos free pick-up pa.nakatatlong besses na akung padala sa pilipinas at mag ppadala na naman ulit at mag ppasko.kya kayo subukan ang sinabi kung company kung mayroon kau nyan sainyong lugar.try nyo munang mag padala ng isa un hindi masyadong mmahalin ang laman pra hindi masyadong nakapag hinayang kung sakali man na mag kabulyaso pero sure ko sainyo mapag katiwalaan talaga e2ng company.

  15. adlemi says:

    Hello mga kababayan, isa rin po ako na nagpadala dito sa RCC Singapore noong May23 2013 pa. mag 4 months na yung daalwa kong box ay di pa nakarating.Mga kapwa Pinoy na staff nila ay mga sinungaling. di nagsasabi nang tutuo. yung bos nila ay dipa kalahi.siguro para di mawalan nga sahod kaya nagsisinungaling nalang,Anyone can help please?talagang stress na ako.

  16. Ella says:

    Nag padala po Ako Sa Uni star cargo dito Sa San Diego last nov.2013 ,today is February 2014 wala pa pong natatangap ang family ok .Please I need help what to do.

  17. admin says:

    Sorry we can’t help you. You may want to report your problem to the nearest Philippine Consulate.

  18. christine says:

    nagpadala po yung ate ko ng 3 boxes sa ACE DOOR TO DOOR SERVICES.. sabi po before march 21,2014 matatanggap na nmin pero hnd po nngyri..gang tinatawagan n po ng ate ko yung pinagpadalan nya..pero hindi n po sumasagot yung tawag nya..nakakalungkot pong isipin bakit nangyayari to..pinagpaguran po un ng ate ko..1year nya pong inipon pra mapuno po ung mga bagahe nya..sana po matulungan nyo po kami..kapag po ba tumawag kmi sa Philippine Consulate sigurado po bang makukuha namin ang mga bagahe n dapat para s amin??? san po matulungan nyo po kami :(


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