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GOV’T BLACKLISTS 32 LOCAL ‘BALIKBAYAN’ BOX FORWARDERS

78 Comments 02 November 2012

GOV’T BLACKLISTS 32 LOCAL ‘BALIKBAYAN’ BOX FORWARDERS

THE Department of Trade and Industry (DTI) has blacklisted 32 local cargo forwarders and their 28 foreign counterparts following rising complaints of undelivered balikbayan boxes.

The DTI on Oct. 16 identified the following local freight forwarders as having no accreditation with the department’s Philippine Shippers Bureau, and as having been the subject of complaints on undelivered packages:

–         2GO Express Inc.;

–         Aerosend

–         Alas Cargo Phil

–         Associated Consolidation Express

–         Dausan International Forwarder

–         FACF Parcel Delivery

–         FRS Philippine Freight Services Inc

–         International Cargo Forwarder

–         J.J. Transglobal Brokerage

–         JAR Cargo Forwarders

–         Mail Plus Cargo Carriers

–         Manila Broker

–         Maru Cargo Logistics Phil

–         R&M Cargo Services

–         Rodah Cargo Manila

–         South Atlantic Cargo Inc

–         Trico International Forwarding (Phils) Inc

–         VCG Customs Brokerage

The following companies, while accredited, have been blacklisted and subject to DTI show cause orders because of complaints on undelivered balikbayan boxes:

–         D’ Winner Logistics Phil. Inc

–         LCSN Express Movers Inc

–         MC Plus Inc

–         Transtech Global Phil Inc

–         Wide wide World Express Corp

On Oct. 31 the DTI blacklisted eight more Philippine firms:

–         ABS-CBN Global Cargo Corp

–         Gen Ex Cargo

–         Jonar Cargo

–         Joseph Glenn L. Galo

–         Pacific Logistics International Cargo

–         Pentfast

–         RDN Marketing & Cargo Forwarder

–         REN International Services

Accredited cargo forwarder RRG Freight Services, meanwhile, is now one of two companies that have been issued show cause orders by DTI-PSB due to complaints regarding balikbayan boxes.

The PSB also advised OFWs to stop doing business with the following foreign principal/cargo consolidators for reports of undelivered balikbayan boxes and other violations.

United Arab Emirates (UAE)

–         Al Rodah Marine Cargo

–         Cityline Cargo

–         Dagupan Cargo Packaging Services

–         Express Link Cargo Services

–         Smooth Express

United States of America (USA)

–         AAA Cargo Express Inc.

–         ABS-CBN Star Kargo

–         Aerosend

–         Alas Cargo

–         Associated Consolidations Express (ACE Cargo)

–         FRS Philippine Freight Services, Inc.

–         Shipping Express

Kingdom of Saudi Arabia (KSA)

–         Cargo Net Worldwide Services formerly FAL-World Express Cargo

–         Fil Asia Cargo Forwarders Philippines

–         Global Cargo

–         RJM Freight Cargo Forwarders

–         WRJ Freight Forwarders (A Division of Al-Zagel Cargo)

Singapore:

–         Hagibis Express Pte. Ltd.

–         Maru Cargo Logistics (s) LLP

Ireland:

–         Maharlika Enterprise Cargo Services

–         SCRL Cargo

Other countries:

–         Bayanihan Express in Kuala Lumpur, Malaysia

–         Dausan International Forwarder in Australia

–         Ford Cargo Internationaal (FCI) in Hong Kong

On Oct. 31 the DTI added six more foreign principals/consolidators to the blacklist:

–         Jasim Yaseen Al-Delam Air Cargo Services (Kingdom of Saudi Arabia)

–         Pacific Logistics International Cargo (Kuwait)

–         Philand Ynterlink Ltd (United Kingdom)

–         Pentagon Cargo Inc (United States of America)

–         REN International (United States of America)

–         Star Xpress Forwarders (United States of America)

“Overseas Filipino workers who will send their balikbayan boxes and their consignees in the Philippines should book their packages only with reliable and PSB-accredited freight forwarders and Philippine agents to ensure that their packages will reach their destinations,” said Victorio Mario Dimagiba, DTI-PSB director-in-charge, in a statement.

“Senders may verify the company name of the Philippine sea freight forwarder counterpart at www.dti.gov.ph, or they may visit our Philippine Consulate offices abroad,” he said.

Dimagiba said foreign principals and cargo consolidators overseas must have local counterparts that are accredited by the DTI-PSB if it is a sea cargo forwarder and the Civil Aviation Authority of the Philippines if an air cargo forwarder.

He also warned cargo senders from abroad against very low door-to-door rates that some foreign principals offer. “With low rates, they [foreign principals] do not have enough funds to bear the cost of transporting cargoes, and they fail to remit delivery funds to their Philippine freight forwarders, causing the shipments to be abandoned at the ports and not being delivered to consignees,” the DTI official said.

“For consignees in the Philippines who have not received their packages from freight forwarders, they may contact DTI (02-751-3330) or go to PSB office to file an immediate claim or complaint,” he added.

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78 Comments so far

  1. Josie says:

    peede po rin bang iblock listed natin ang BOC. kc mukhang kayo ang dahilan kung bakit delay at nawawala padala ng mga OFW..

  2. len says:

    100% cargo express sa 3rd flr lucky plaza Singapore. Sept 1 pa pick-up ang box ko hanggang ngayon wla pang dumadating na delivery samantalang manila pa ang location. mag 3mths na sa kaaantay. Puro pakiantay lng po this wk o nxt wk ang sinasagot ng mga staff. Sobrang tagal nmn, bka nwala na o naukay-ukay na ata ang laman ng pinadala ko.

  3. grace says:

    Ung mass express cargo sa kuwait gang ngaun ung box q wala pa din 7 months na nfi q alam kung darating p b un. . Dapat sinasama nrin un sa mga blacklisted . .

  4. shane says:

    NELTEX CARGO SERVICES , una hiningan po ako ng 13,000.00 para daw po sa over weight tapos humingi ulit ng 35k , tapos 28k ulit ,,tapos ngayon humihingi nanaman sila ng 48k. tinatawagan mo hirap di sumasagot kapag gusto lang nila don lang sila sasagot.KIMBERLY M. CRUZ ang name ng nag aasist sa amin secretary daw sia ni jhonson santo. 09166662737 ang number nila.. thank you sana malaman ko kung accredited ba talaga sila.hangang ngayon ayaw nila ibigay ang package ko.

  5. John B says:

    Can the DTI or BOC inspect the office and warehouses of these cargo forwarders if there are boxes stocked or undelivered boxes and for what reason not been delivered? ie. RRG.(Pls help, been told the container is already in Manila since 4 Nov. 2014,later last month we’ve been told the container was left behind in Singapore or in Taiwan, we saw tons of boxes in their warehouse which they said are unclaimed boxes are intended for Ukay-Ukay?) Thanks

  6. niel A. says:

    Mga Hayup kayong mga taga AAA Express Cargo Inc. sa panorama city california, yung box ko kinain nyo na, karmahin sana kau!

  7. meg says:

    Super ace cargo dito sa hongkong mga wlang hiya ninakaw ang laman ng box ko pagkatanggap ng box butas na sira na wala na ang laman sa loob ang tinira paper bag na lng mkonsenxa nman po kau sa ngpadala pinaghirapan po nmin un para mkbili ,,,ito tan daan nyo super ace cargo or umac forwarders express jan sa pilipinas kng sino man ang kumuha o ngnakaw sa laman ng box ko sinusumpa kita mghihirap at gagapang pamilya mo sa hirap kung d man nalalata,ang havainas sana yang paa mo ang malalata

  8. rose says:

    I just send a package thru fil asia cargo forwarders a few days ago and i just found out that they are blocklisted pls tell me what to do im worried about
    my package

  9. Brian says:

    I had boxes broken into and items stolen. Lots of toys for Christmas which I sent in Oct and just received 2/7/15.
    The freight forwarders have b

  10. thess says:

    Grabe kayo 2012 pa yung package galing sa auntie ko walang dumating sa amin. hindi nyo ba naisip hindi pinulot yung pinang bili sa mga ninakaw nyo pinaghirapan yon ng auntie ko! pinakinabangan nyo ang hindi sa inyo! masarap ba kumain ng nakaw? maganda ba gamitin ang mga dinugas?

  11. thess says:

    PENTAGON CARGO mandurugas kayo! kayo nakinabang na dapat sa amin ng pamilya ko! 2012 pa pinadala 2015 na!

  12. shiela says:

    Manila express hanggang ngayon ndi pa dmrating ung box qoe almost one month na…svi 3 to 4 weeks untill now wala pa…last na tinawagan ko svi this week tas knina tnwagan ko ulet savi mghintay pa ng 2 weeks…ndi nmn na ata pwede un ngbayad nmn kmi dapat yan ang prinaprioritize nla…ndi kmi nmumulot ng pera d2 abroad para lng mauwi sa lahat ang mga pinadadala nmin…

  13. marilyn says:

    Ngpdla po ako ng box nung jan 13,,hanggang ngyn dpa nadeliver box k,,,ung name ng cargo dto s Cyprus CF cargo,,tpos pgdting s pinas RRG cargo ang name nya,,tumatawag ako s landline at number nla d cla ssumasagot,,kilala nyo po b yng cargo n yn,,sobrang tgal n ng box k

  14. tess0327 says:

    un UNITED EXPRESS CARGO or UNITED EXPRESS TRADING LOGS. ay ban nayan sa kuwait,isa din akong biktima wag nu na tangkilin ang mga yan,GEN EX, 5 BROTHER ay mga branch nian na mga manloloko naturing pa naman mga kababayan,TANONG cno saan paano kanino kami hihingi ng tulong para makuha namin or mabayaran nila if di na madeliver ang mga bagahe? GOVERMENT pls aksyonan nu ang mga hinaing ng OFW maawa kau sa mga bayani ng bayan…cno pprotekta sa mga OFW na biktima na gaya ko..

  15. liz says:

    my 2 box was 4yrs now and did not deliver by stars express. i do hope those people get my 2 box will lost there job. bad luck will be them for ever.is hard to forget for what they done. like an animal person.

  16. kelley corimba says:

    world cargo ,wag po tayo magtitiwala sa name na si KIMBERLY M.CRUZ heto po ang cp no.ng mandurugas na ungas n yan 09162646547….at wag po kyo maniniwala sa mga numero lng at address kc po isa n po ang kaibigan ko ang kanyang naloko..sa halagang 13,000.mahuli sana ang hayup na yan.sana sa lhat ng nakapost dito laban kay kimberly m.cruz magtulungan po tayo para mapausahan sya.

  17. Myra B. says:

    Kindly check also the GOLDEN BOX CARGO & MOVERS. I sent my box last March 29,2015 from Abu Dhabi pero until now wala prin Yung box. We are trying to call all thir numbers but all are NO ANSWER/CLOSE. Paki.check nmn po if saan na nila dinala mga cargo o bka Kung saan na dinala ng mga mag.nanakaw. We are paying them right Kaya dapat gawin din nila ng tama ang service nila.
    Thanks.

    Here are there numbers:
    02-4455587
    050-6681016
    050-8882440
    050-8282082
    050-6211227

  18. Myra B. says:

    Kindly check also the GOLDEN BOX CARGO & MOVERS. I sent my box last March 29,2015 from Abu Dhabi pero until now wala prin Yung box. We are trying to call all there numbers but all are NO ANSWER/CLOSE. Paki.check nmn po if saan na nila dinala mga cargo o bka Kung saan na dinala ng mga mag.nanakaw. We are paying them right Kaya dapat gawin din nila ng tama ang service nila.
    Thanks.

    Here are there numbers:
    02-4455587
    050-6681016
    050-8882440
    050-8282082
    050-6211227

  19. enez says:

    Me isang global cargo services na ithink kasabwat ng mga scammer kunyari kaibiganin ka o liligawan ka tas mgppdala ngpackage me tracking number p po tas mattrack mo kung san na tas pagdating dto excess daw un package so u need to pay the airpory tax kc 25kg lng un tac free..pwd po papahuli un mha ganyan kc bka me maloko at maniwala po..isa po ako sa.mga naka encounter nyn pero hnd po ako ngpadala ng money…at ngpapauto sa knla..i been searching them if nakalist o blacklist sla sa dti pero d ko makita po e ty

  20. A. Rojas says:

    Paki imbistigahan nga yan 100% cargo express singapore. Bulshit na cargo yan . July pa ang package ko na send sa pinas until now November 2015 na wala pa rin . Nag tatago na mga hinayupak na yan dpat yan edimanda na ng large scale stafa. Mga man loloko

  21. A. Rojas says:

    Attention: sa lahat ng niloko ng 100% cargo express singapore. Mag file na tayo ng demanda sa mga hinayupak na cargo na yan

  22. marina says:

    I sent two boxes on May 21.2015 and another three boxes on May 28,2015 through FRS,and until now nothing has reached the recipients. I called up FRS several times both at Woodside Queens and New Jersey branches…The phone kept ringing for a long time followed by long music then tone for you to leave a message…..No reply whatsoever…It would have been appreciated if the customers were notified of what…where…when …how…..does anybody know where to make further follow ups? this is very ridiculous and never fun….lots are affected…..where are the shipped boxes ? It is November already …..

  23. Moks says:

    Yung 100% express Cargo ng Singapore sa Lucky Plaza.. Maglilimang buwan na wala pa rin un box ko… Dumating nalang ako sa Pinas wala pa rin un box… Naglolong distance ako parati to follow up pero parating next week ang sinasagot… Pinagmamalaki pa na MAYOR daw may ari kaya wag mag alala… Langhiya baka gamitin ni mayor mga gamit namin pamigay sa mga bobotante nya… Potakte na…

  24. Ano po ba ang Gagawin ko kc nag padala ako ng box last year pick up Nila ang box ko sept 1/2015 pero till now wala ps rin sa pinas ang sabi Nila lagi ko sila tinatwagan but they never answers call nag woworry lang ako sa padala ko kasi karamihan at cans good at candy para sa school children ang company Nila ay PINOY CARGO / kilala na BALIK BAYAN BOX

  25. Aida ignacio says:

    Taga rito mo ako sa Houston Texas please kong sino man ang mag papadala ng halik bayan box please don’t use this company kc Hindi sila mabuti na kausap if u are a new customer sa sagutin nila ang call nio pero once n nakuha na Nila ang box Hindi nio na sila makontak lahing voice mail ang sa sagot and they never return call 2016 na wala pa rin ang box ko sa family ko I try to call them pero ganun ps din voice even I text them they never reply pwd ko ba ipa blacklist ang company Nila first time customer
    Nila ako akala ko matino sila Hindi pala sana Hindi na ako nag palit ng company sana natanggap na Nila ang box ko kong sa dati ps din ako nagpapadala matanggap na sana Nila before Christmas pero itong Pinoy cargo or Balikbayan box worse ang company na Ito taga rito ako sa Conroe Texas forex or atlas subok ko na yan na company ok sila midyo mataas nga Lang ang price Nila

  26. gina says:

    100% cargo express Singapore! June pa ako nagpadala ng box hangang ngayon Hindi pa dumating mabobwesit na ako saka tatawag! Ang sabi before Christmas makarating na yon! Mga pisti!..

  27. Fritze says:

    Good day po!! Tanong ko lang, meron ba talaga dapat bayaran if ang laman ng package ay mga mamalin na gadgets like apple laptop, ipad and iphone, l.v bag, and channel perfume? Kasi yung box ko mg 2 weeks na hinohold ng forwarding company kasi kelangan ko daw mgbayad ng 14.200 para sa clearance.. kasi lahat daw ng package na may laman na gadgets ay kelangan ng clearance.. eh, bayad na ho yun dun sa america tapos, nadeclared poh lahat nung laman ng box.. tanong ko lang kung bakit kelangan ko pa mgbayad? Metro cargo services po yung forwarders metrocargoservices.info.. i need an answer poh talaga.. thank you..

  28. Roelah says:

    Global cargo.
    Hini ngean Ako nang 14.200
    Para daw sa additional admin fee


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